On-site Program
Implementing Knowledge Sharing
across the Organization

Primary Activities of the Implementation Plan:

1)      Engage the senior leadership team in a review of:

a)      Personal leadership style –personal ability to foster knowledge-sharing among subordinates and peers.

b)      Business process & policy – evaluate and improve existing business processes (e.g., performance review and supervision) to support knowledge-sharing.

2)      Start strategic learning communities among employees

3)      Teach employees how to build learning communities with stakeholders, and provide personal guidance during implementation.

4)      Train a team of “Knowledge Sharing Specialists,” 2-4 staff members who receive special training to become champions of the knowledge sharing culture. 

5) Conduct an organization-wide "Knowledge Fair"
Several weeks following the final training session, employees create this day-long event in which they prepare “exhibits” of their efforts in knowledge-sharing. These can include collections of lessons learned to share with colleagues, directories of expertise, joint projects developed with stakeholders. The purposes of the fair are to:

       ·       Highlight the value knowledge sharing has brought to IV&V
  ·       Provide visible acknowledgement to employees and stakeholders who have given their 
       best to implement the knowledge-sharing culture
  ·       Document activities and resources that have come out of the knowledge sharing venture

Seth provides the necessary guidance to make the fair a success.  This is about 4 days of time, some of which is onsite, some via email & phone

This on-site program includes 12 days of Seth's time at your location:

·       2 days of personal interviews including one-on-one appointments with managers and employees, a meeting with the senior management team, and participation in regular meetings to better understand day-to-day operations.

·       3 days of training. One day each for three groups of employees. Training covers

o        Basic concepts in knowledge-sharing, such as, what knowledge sharing is and how it works, linking to business results and strategy, learning from peers & stakeholders, learning before during and after critical events, finding the right people, leveraging and capturing know-how, how to get started.

o        Building action plans with employees as they develop their own strategic learning communities with stakeholders

·       1.5 days teaching for the Knowledge Sharing Specialists – skills to support a knowledge sharing culture.

·       0.5 day of follow-up with the senior-management team to take place 1-2 weeks following the first session. Focus on both interpersonal leadership skills and business process & policy. 

·       3 days of follow-up training for employees 1-2 weeks following the first session, including:

o    Review successes and challenges; provide guidance on development and opportunities.

o    New information and skills for leading learning communities, including lifecycle stages

o    A fully customized approach to the specific needs of stakeholders and their objectives.

·       1 day of integration, including a 2-hour session of senior managers together with all staff members.

·       2 days on-site for the knowledge fair: one day for preparation and one day for the fair