15
Steps to Create a Breakthrough
by Seth Kahan
Meld
is a curious word first used to announce displaying your hand in cards.
In 1939 the idea of merging or blending appeared, particularly in
making whisky. Both of these culminated, for me at least, when the
mind-meld was born on the TV
series, Star Trek,
demonstrated by Mr. Spock, a member of the Vulcan alien race. In a
Vulcan mind-meld people share their inner most thoughts, including
experience and know-how.
While
mind-melds may not be possible today, I have the next best thing. I
call it a Breakthrough Session. It is a special kind of meeting that
brings people together to pool their collective intelligence,
overcoming obstacles to collaboration so they work together
enthusiastically and reliably generate breakthroughs. In other words,
it builds a collective spirit of ingenuity focused on overcoming
obstacles to
create significant achievement.
This
is no ordinary meeting. It is a face-to-face event in which people talk
openly without the usual games that keep them apart.They get deeply
involved, engage in thinking closely together, leveraging their
different viewpoints for maximum results. Every bit of personal
experience is called into service. In a very short period of time,
measured in minutes, the group forms a brain-trust. The session
stretches and pushes everyone into high-performance. Honestly, people
love it. Here in a nutshell, is how you create this event:
1. Create your scope –
Identify the details of the breakthrough you will create.
2. Identify Most Valuable
Players (MVPs) – those whose participation is required for a
true breakthrough.
3. Interview the MVPs
one-at-a-time to build trust and learn.
4. Summarize the interviews and
distribute to all MVPs
5. Schedule the Breakthrough
Session around your MVPs availability.
6.
At your meeting, provide cues that a breakthrough is happening, and all
required support materials. Maintain an atmosphere ofbusiness casual.
Arrange the room for maximum collaboration.
7. Introduce people highlighting
each person’s relevant experience and role.
8. Demonstrate the value of
multiple perspectives, encouraging people to embrace differing
points-of-view.
9. Report what you learned from
the MVP interviews
10. Deliver short, story-based
educational presentations. Let listeners drive the elaboration.
11. Capture issues as they
arise, then group them to create issue
nests.
12. Using cross-functional
teams, tackle the issue nests and identify solution possibilities.
13. Highlight solutions that are
satisfactory to everyone in the room.
14. Map out follow-up actions,
including timeline and responsibilities.
15.Distribute documentation
including: follow-up actions, a narrative of what happened not to
exceed one page, and contact information for everyone.
This process reliably and
systematically creates breakthroughs in complex systems. If you want to
apply it to your organization, give me a call: 301/229-2221, or send me
an email: Seth@SethKahan.com
Copyright
2007 Seth
Kahan. Reprint with attribution allowed.
I
hope you enjoyed this article in the Visionary Leadership
series.Send me an
email to receive future issues as they are released: Seth@SethKahan.com